Privacy Policy
Last updated: April 30, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and government-issued ID (for seller verification). We also automatically collect device information, IP addresses, browser type, and usage data to improve our services.
2. How We Use Your Information
Your information is used to provide and improve our auction platform, process transactions, verify seller identities, send notifications about your bids and auctions, provide customer support, and ensure platform security and fraud prevention.
3. Payment Security
All payment processing is handled through secure third-party providers (SSLCommerz and bKash). We do not store your credit card or banking information on our servers. All transactions use 256-bit SSL encryption.
4. Data Sharing
We do not sell your personal data to third parties. We may share limited information with payment processors, delivery partners, and law enforcement when legally required. Seller profiles are visible to potential buyers as part of the auction process.
5. Cookies & Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand how users interact with our platform. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information at any time through your profile settings. You can request a complete data export or account deletion by contacting our support team at support@bidbd.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@bidbd.com or call +880 1700-000000. Our data protection team will respond within 48 hours.